FCP Onboarding Specialist (Swedish speaking) careersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply for this job blocks--cover--scroll#handleScrollDown" title="Scroll to content"> Banking hasn't changed much in decades. We're changing that. One product at a time.
Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics.
Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started.
As our new FCP Onboarding Specialist you'll join the Welcoming team based in Stockholm or Copenhagen, working to onboard new business customers across the Nordics — balancing compliance with speed, and helping strengthen our presence in the Swedish market. What will you do?
Own the approval and onboarding process for new business customers, growing into full case management as you build your expertise. Reach out to customers via text and phone to gather the information needed to move cases forward quickly and accurately.
Work closely with teammates and your team lead to balance quality with speed — sparring on complex cases and aligning daily on goals and priorities. Apply KYC principles and compliance requirements to assess applications thoroughly and flag risks early.
Contribute to a performance-driven team culture where breaking records in volume and quality is a shared ambition. What are we looking for in you? Fluency in Swedish and English, both written and spoken — this is central to how you'll serve our Swedish customers and connect our Nordic offices.
A curious mindset and genuine drive to grow into the role and take on more responsibility over time. Comfortable handling customer interactions across multiple channels, including phone, with a professional and calm approach.
Experience with KYC, OSINT, or a background in banking, lending, or law enforcement — or a clear motivation to develop in this direction. A performance-oriented way of working — you care about doing things right and doing them at pace.